RETURNS

If you're not completely satisfied with your purchase, you can return it within 14 days of receipt for a refund, excluding the original shipping and handling costs. Items must be unworn and in their original condition to qualify for a refund.

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How to Return:

Fill Out the Returns Form: Make sure to include your order number and reason for return. If you need a form, download it here.

Package Your Return: Ensure the items are well-packaged and meet all return conditions.

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Exchanges: Please note that we only accept exchange for size not colour/design.

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Shipping Your Return: Use a trackable and insured service for shipping your return. We are not responsible for delayed or lost packages.

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Complete All Details: Make sure the return form is fully completed and enclosed with your items. Missing information may delay the processing of your return.

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International Returns:

Use a trackable service to monitor your return.

Additional costs may apply for international returns.

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Guidelines:

Items must be unworn, with no scuffs or marks.

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Return shipping costs are the responsibility of the customer.

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Items must be in original, resalable condition.

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Ensure all items are well-packaged to avoid damage in transit.

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Protect the original box with an outer packaging layer, as any damage to the box may result in the return being refused.

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Use a trackable and insured service for return shipping.

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We cannot be responsible for items damaged or lost in return transit.

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Include the completed returns form with your package to ensure proper processing.

 

Processing Your Return:

Allow up to 7 business days for processing once we receive your return.​

You will receive an email notification once your refund is processed, which may take a few days depending on your card issuer.

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